Shipping Policy

Effective Date: September 8, 2026

This Shipping Policy explains how products and services purchased through DukaanWala POS, a software-as-a-service (SaaS) product provided by QRWISE Technologies, are delivered.

1. Digital Product

DukaanWala POS is a completely digital software product. We do not sell or ship physical products.

DukaanWala POS is provided through its digital application and associated online services. Customers do not need to wait for a physical delivery after purchasing a subscription.

2. Subscription Delivery

When you purchase a paid DukaanWala POS subscription, access to the applicable PRO features is provided digitally after successful confirmation of payment.

Subscription activation may occur automatically through the DukaanWala POS application or associated account system.

No physical package, product, or shipping delivery is involved.

3. Delivery Time

Paid subscription services are generally made available shortly after successful payment confirmation.

In some circumstances, activation may be delayed due to payment verification, technical issues, network problems, or other factors outside our immediate control.

If your payment has been successfully completed but your paid features have not been activated, please contact our support team.

4. No Shipping Charges

Since DukaanWala POS is a digital service, there are:

5. Payment and Activation

Payments for DukaanWala POS may be processed through third-party payment service providers such as Razorpay.

Once the payment is successfully confirmed, the applicable subscription may be activated for the account associated with the purchase.

Payment processing and payment confirmation may be subject to the terms and technical processes of the applicable payment provider.

6. Technical Delivery Issues

If you have completed a payment but cannot access the purchased subscription features, please contact us with your payment or transaction details.

We will make reasonable efforts to verify the transaction and resolve the activation issue.

Please do not make another payment immediately if your original transaction is still showing as pending. Contact us first so that the payment status can be checked.

7. Physical Products and Accessories

DukaanWala POS software may support hardware such as compatible thermal printers, cash drawers, or other business devices.

Unless explicitly stated otherwise on a specific product page or purchase agreement, QRWISE Technologies does not sell or ship such physical hardware as part of a DukaanWala POS subscription.

Any hardware purchased separately from another supplier is subject to that supplier's own shipping, delivery, warranty, and return policies.

8. Contact Us

If you have any questions regarding the delivery or activation of your DukaanWala POS subscription, please contact us.

QRWISE Technologies

Email: qrwisetechnologies@gmail.com

Phone: +91 73876 77760

Website: https://qrwise.in

9. Changes to This Policy

We may update this Shipping Policy from time to time to reflect changes in our Service, delivery methods, subscription process, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.